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Shipping policy

Shipping Policy

Welcome to Wren Harper, where we're committed to delivering smiles to your little ones! Here's what you need to know about our shipping process:

1. Processing Time:

  • Orders are typically processed within 1-2 business days after your purchase is made. Keep in mind that processing times may be slightly longer during busy seasons.

2. Shipping Methods:

  • We offer a range of shipping options to ensure your order arrives when you need it. You can select your preferred shipping method during checkout.

3. Estimated Delivery Times:

  • The delivery time depends on your location and the shipping method you choose. Our estimated delivery times are as follows:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-4 business days

4. International Shipping:

  • We proudly offer international shipping to many countries. Please note that international delivery times may vary and can take anywhere from 7 to 21 business days.

5. Tracking Your Order:

  • Once your order is shipped, we'll provide you with a tracking number. You can use this number to monitor the progress of your package and get real-time updates.

6. Shipping Fees:

  • Shipping fees are calculated based on your chosen shipping method and your location. You'll see the shipping costs during checkout before you finalize your purchase.

7. Address Accuracy:

  • To ensure smooth delivery, please double-check your shipping address before placing your order. We can't be responsible for delays or missed deliveries caused by incorrect addresses.

8. Missing or Delayed Packages:

  • In rare cases, packages may experience delays due to unforeseen circumstances. If your package is significantly delayed or goes missing, please reach out to our customer support, and we'll assist you in resolving the issue.

9. Holidays and Weekends:

  • Please note that our shipping carriers do not operate on weekends and major holidays. This can affect the estimated delivery times.

10. Shipping Restrictions:

  • Some items, such as hazardous materials, may have shipping restrictions. If you're unsure whether an item can be shipped to your location, please contact our customer support for assistance.

We're here to make sure your shopping experience at Wren Harper is smooth and enjoyable. If you have any questions about our shipping policy or need assistance, please don't hesitate to reach out to our customer support team at support@wrenharper.com.

Thank you for choosing Wren Harper for your baby and kid apparel needs!